Why Iveda Solutions is different from others claiming “live” surveillance
We are watching our customers’ cameras live from our remote surveillance center in Arizona, and responding to incidents at our customers' properties across the country. Criminals are being caught in the act because the police are dispatched while the intruders are still on the property. We are also storing our customers’ video in a tier-four data center for off-site redundancy and convenient camera access from their homes or offices. See video.
Real-Time Surveillance, NOT Alarm-Triggered
When we say “real time,” we mean it. What other video monitoring companies don’t tell you is that they depend on event triggers that are sent from the customer’s camera, or other sensors to their remote monitoring location, and only then do they log on to the customer’s system. We don’t rely on an alarm being triggered to alert us that criminal activity is in progress. Our intervention specialists are always watching, whatever time of the day our customers specify. As events unfold, they are trained to proactively call the customer, the police, and other first responders when necessary. We’ll also know when perpetrators try to damage your cameras at the time they’re doing it and not after. Learn more.
IP-Infrastructure, NOT Banks of Modems
Most video monitoring companies wait for a trigger of an event. Without an IP Infrastructure these companies have to dial into a DVR system, using a modem pool to see what’s going on before making an assessment. This process wastes many precious seconds and your assets could already be gone by the time the monitoring company can connect. Iveda Solutions eliminates this reaction time by utilizing an IP Infrastructure, which provides a solid and redundant path to access that video. See diagram below.
State-of-the-Art Remote Surveillance Center, NOT Surveillance from a Trailer
Iveda Solutions utilizes a tier-four data center with a 100% up-time guarantee, redundant power, unlimited data processing and storage capacity, and an abundance of bandwidth. Our Remote Surveillance Center is connected to this data center by a dedicated, point-to-point, high capacity redundant fiber link. Our infrastructure design allows us to host massive numbers of cameras like no other stand-alone system available in the market today. Our data center allows our customers access their own cameras and to share video with multiple users, without degradation of video quality. Learn more.
Human Analytics, NOT Software Analytics
Many times, software analytics companies don’t talk about all the false positives that are generated by their software. With Iveda Solutions’ real-time surveillance services, trained personnel can spot a suspicious activity in progress versus a false positive, such as a cat passing by. No software analytics can replace human intellect and common sense in assessing untoward events. Our intervention specialists are always watching based on customer’s protocol. Proper training, shadow monitoring, experience, and knowing our customers’ properties over time, are all key factors in making our service different from the rest.
Open Platform, NOT Tied to Proprietary Systems
Many video surveillance companies sell customers specific camera types and work with their software only. Our security solution does not discriminate on the type or brand of security camera, whether network (IP) or analog (CCTV). Thus, we are able to salvage existing camera systems. A CCTV system can be easily converted to an IP-centric network through the use of affordable network video encoders. This allows for true interoperability for private and public partnerships. See interface demo.
Service Transparency, NOT High Hopes Your Security Company is Working for You
Most alarm monitoring or security guard companies have no way of empowering their customers to test at any time whether or not they are really actively securing their property. Iveda Solutions remote surveillance customers have the peace of mind that they can, at any time, log into their cameras remotely and see the effectiveness of our real-time surveillance service as it happens. Every day, our intervention specialists generate a daily surveillance report (DSR), consisting of time-stamped snapshots of events along with detailed descriptions, and email the DSR to each customer. See example. No remote surveillance service provider provides that kind of transparency.
Caught in the Act
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